Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, business email, phone number, and the details you submit through our contact or consultation forms.
• Business and financial information you share with us in order for us to provide bookkeeping, payroll, and related services (for example, transaction records, bank and credit card statements, invoices, and financial reports).
• Communications you send us by email, live chat, or through our contact form.
• Usage data collected automatically when you visit our website, such as IP address, browser type, device information, pages visited, and referring URLs.
• Cookies and similar technologies used to operate and improve our website and live chat widget.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and deliver our bookkeeping and related services
• Respond to inquiries, schedule consultations, and communicate with you
• Prepare financial reports, reconciliations, and year-end packages for your CPA
• Improve our website, services, and customer experience
• Comply with legal, accounting, and regulatory obligations
• Detect, prevent, and address fraud, security, or technical issues

3. How We Share Information

We do not sell your personal or business information. We may share information with:

• Service providers who support our operations, such as accounting software providers (e.g., QuickBooks, Xero, Zoho Books), payment processors, cloud storage providers, form and email delivery services, and our live chat provider.
• Your CPA, tax preparer, or other professional advisors, but only at your direction or with your consent.
• Government authorities or regulators when required by law, subpoena, or legal process.
• A successor entity in connection with a merger, acquisition, or sale of assets.

4. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information, including secure cloud-based accounting systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and financial information for as long as necessary to provide our services, comply with legal and accounting recordkeeping requirements, resolve disputes, and enforce our agreements.

6. Cookies & Live Chat

Our website uses cookies and a live chat widget to improve functionality and support. You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain data uses. To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Mimap Inc, doing business as True Books HQ
7901 4th St N # 24304, St. Petersburg, FL
info@truebookshq.com